Agile

We don’t believe in static. We’re about the right team for every job, based on purpose and needs.

About AIPX

Inclusive

At the core of building solutions is the empowerment of the client and our people to ensure sustainability.

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Diverse

We strive for inclusivity in all that we do, and work tirelessly to remain diverse in people, thought and spirit.

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Terms of Service and FAQ

Financial

Payment terms are that the first 50% is due on commencement of any project, the second 25% on completion of phase 2 and the final 25% of completion of the full project.

Payment terms on any 3rd party or production costs are 70% upfront and 30% on delivery.

After a period of 60 days an interest rate of 19% will be accrued annually on the total outstanding amount unless otherwise agreed upon and signed by both parties.

The AIPX  banking details are as follows:

Bank: First National Bank
Account Number: 62459845552
Branch Code: 250655
Reference: Your invoice number

Quotes are valid for 14 days from the date of proposal, after which we reserve the right to re-cost.

Once the quote has been approved, we reserve the right to re-cost, and/or re-coup costs already incurred if the commencement or any phase of the project is delayed by the Client for more than 14 days.

AIPX will pay all suppliers within 30 days unless an agreement signed by bother parties stating otherwise is established.

Disbursements and Materials are charged at a rate of 16.5% as a separate item and added to cover costs of computer materials, administration, telecommunication, data costs, print outs, local ad hoc travel costs as specifically agreed and courier fees that conform to the “normal business delivery” within the main city that the project is managed in.

If these disbursement & materials are exceeded AIPX reserves the right to charge for these at standard rates.

General fee exclusions:

  • Translation from English to any other language.
    Any conversion to electronic templates other than conversions briefed.
  • Any elements over and above the scope of work as defined above will be quoted for separately.
  • Any 3rd party costs for example but not limited to prototyping, product design, event management.
    Courier fees that do not conform the “normal business delivery.
  • The fee excludes travel costs for interviews, meetings and workshops outside of Johannesburg.
  • All travel will be logged into a costing schedule for client approval.

Operations

All strategy work includes one revert unless stated otherwise as all solutions are developed jointly and in consultation. Any major revert will be considered as re-brief and the project will be redefined accordingly.

All creative/design work includes two reverts unless stated otherwise. Any major revert will be considered as re-brief and the project will be redefined accordingly.

Any changes in the scope of work will be treat as new service requests. Any out of scope requests will be billed at the standard studio rate. A 50% rush fee will be charged for any out of scope requests that demand delivery within 24 hours of request.

Each third party service provider has its own unique Terms of Service. By enlisting these servers you are accepting such terms. We advise that you be aware of the rules of each provider and ensure you comply with their policies.

All deliverables will be considered closed and finalized 10 days after presentation (i.e. copywriting, design, research, strategy).

Any feedback received during this period will be discussed and actioned accordingly.

Should the client fail to revert within this period the project will be considered closed and invoiced and the recommendations taken as approved.

Legal

AIPX complies with all aspects of the Protection of Personal Information Act, Act No. 4 of 2013 or POPI Act. You can access our privacy policy at www.aipx.co.za/privacy-policy/

All work remains property of AIPX until paid for in full. We reserve the right to alter, sell or permanently remove the work from the public domain at any time it is deemed necessary to do so.

Usage by the client is at the discretion of AIPX as prescribed only. AIPX is not liable for any patent application and or lodging costs or searches thereof. If AIPX develops a new patent during a project, it will then be the property of AIPX unless otherwise negotiated.

Clients will not make any offer of employment or employ any member of the AIPX staff or contractors for the duration of the Project or for a minimum of six (6) months after completion of such Project. Should a client recruit any AIPX employee within this period there will be a recruitment fee levied of 100% of their annual salary.

This page serves to hold the most accurate and up to date terms of service. You can find out more by emailing legal@aipx.co.za